Assistance is only a few clicks away!
If you have a project, please reach out via Basecamp, so we keep all communication in one place as much as possible. If you’re project is paused, please contact us to re-activate it.
If you have a generic or sales question, please check below in the frequently asked questions or reach out to us.
Frequently Asked Questions
Please visit https://site.timesheetr.com/faq/ for frequently asked questions.
Yes, we have security systems in place that block IP’s that look suspicious. It’s easy to unblock, visit https://www.henselhosting.nl/ip and fill out the form or send your IP address in a message on Basecamp (login via the button above). In the mean time, you can use another IP by switching to another WiFi or to your phone’s connection.
Please log in via the Basecamp link above, go to the relevant project and post your question there.
While it’s always possible to pay with credit card via the link in the invoice email, we kindly request you to pay your invoice via bank transfer (Europe) or Transferwise (United States). This take 5 minutes to set up, but saves a great deal of unnecessary payment fees (3%) going forward. Thank you. Setup Transferwise (United States). Bank transfer (Europe).
SAAS and Turnkey applications have a fixed price.